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|IBM Certified Support Associate||Exam Name|
|A2010-023||Assessment: IBM Tivoli Support Provider Tools and Processes|
|A2010-940||Assess: IBM Tivoli Level 1 Support Tools and Processes|
|C2010-023||IBM Tivoli Support Provider Tools and Processes|
|C2010-940||IBM Tivoli Level 1 Support Tools and Processes|